FAQ

Can I Return an Item if I decide I don't Want it?

All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. We will fix any mistakes made on behalf of the company.

If the product you received is deemed defective your order is eligible for a return or exchange. 

We thank you for understanding this policy!

​

WHEN WILL MY ORDER BE SHIPPED?

 Orders may take 24-48 hours to process after payment. Orders will ship within 48 hours of payment. Once shipped an email of tracking numbers will be sent out via email to the customer. Getting your order to you as quickly as possible and the safety of our print and fulfillment teams are our top priorities. We know how important it is to receive your order in a timely manner, and we are continually monitoring and working to escalate delayed orders to ensure they are shipped out as soon as possible. We will forward a shipping notification as soon as your order is on its way to you.

 

How can I return my items?

Items that need to be returned due to Manufacture Defects can be returned to the Address below. "Please do not ship to any other address but the address below" 

Return Mailing Address Below:

840 Ernest Barrett W Parkway NW

Suite 4440054

Kennesaw, GA 30160

 

Do you have a physical Store Location?

Yes, We have Store located Downtown Atlanta. We are located 

141 Magnum St Sw Atlanta, GA 30313 "1st Level"  

 

How Do I reach Customer Service?

Email Us: Info@blackicons.com or Blackicons83@gmail.com

 

Do You have Social Media pages?

Yes, We have Facebook & Instagram. Please follow us and tag us in your pictures @blackicons83.